The importance of confidentiality in managing reported cases of COVID-19

22 March 2020 | Dr Reno Morar, COO

Dear colleagues and students

I write on the matter of the confidentiality as it relates to reported cases of COVID-19 at the University of Cape Town (UCT).

You will be aware that we have confirmed three cases of COVID-19 at our institution as of Sunday, 22 March.

In all cases, our colleagues immediately self-isolated and informed their respective departments. The Provincial Department of Health began immediate contact tracing in all three cases and identified people that were in close contact with our colleagues. Those individuals are also now quarantined for two weeks. We are continuing to monitor the situation.

The experience of the three cases has taught us some valuable lessons and I am therefore drawing your attention to the fact that we have to ensure confidentiality at all times.

As the Vice-Chancellor expressed in her latest VC Desk, confidentiality is important when we are dealing with the medical conditions of our staff and students. Breaking that confidentiality is not acceptable for healthcare professionals (which includes health scientists) as it is against their ethical codes. We must in all reported cases (via our email messages, on social media, or in conversations) ensure that we maintain confidentiality. Hence heads of departments and everyone else dealing with a case must be circumspect about sharing information that could identify people and their medical status.

I am asking that you note and share this information with colleagues and fellow students to ensure that the need for confidentiality is upheld.


Dr Reno Morar
Chief Operating Officer

Read previous communications:

Creative Commons License This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.

Please view the republishing articles page for more information.