Information and Communication Technology Services (ICTS) keeps you connected to UCT’s online services. Read on to find out how to connect, how to find software and how to stay safe while you’re online.
The quick guide
For a short guide on all you need to know about digital at UCT, take a look at the ICTS checklist.
Connect to Wi-Fi
Connect to eduroam, UCT’s Wi-Fi network, using your username (firstname.lastname@example.org) and your UCT network password. After registration, you can reset your password.
Sign in to your UCT email
Sign in to your email account. Remember to check it regularly — this is where you’ll find all official university communications.
Hook up your phone
Go to your app store (Android/iOS) and download the UCT Mobile App to access timetables, library services, maps and more. For support, email email@example.com.
Get to know Vula
Vula is UCT’s online environment for teaching and learning, research and collaboration. It’s also where your lecturers will post a lot of your academic course content.
For assistance, contact the Vula Helpdesk: firstname.lastname@example.org or call 021 650 5500 weekdays from 09:00 to 17:00.
Get free software
Before buying any software, first check what site-licensed software is available for free. Office365 is available via your myUCT account, and UCT has signed up to use Google Apps.
Don’t use the internet for anything illegal — especially not streaming, sharing or downloading copyrighted content. Also, respect the email and internet usage policy in A Student Guide to ICTS Services, which you can find on the Student Computing page on the ICTS website.
How to get IT help on campus
6 tips for staying cyber secure
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