Dear colleagues and students
Ahead of the upcoming University of Cape Town (UCT) examinations from Wednesday, 1 November to Friday, 17 November 2023, various departments have collaborated in planning the logistical arrangements to ensure operations proceed as smoothly as possible.
Logistical arrangements have been made in respect of study spaces, security services, UCT Shuttle services, parking, loadshedding and medical assistance.
Students and staff are urged to take note of the arrangements that will be in place to ensure a smooth exam period.
1. Study spaces during the examination period
The following study spaces have been made available. Please note the various times of availability at each of these spaces.
Please note that examination venues may not be used as study spaces, as these venues need to be prepared for the sessions. These venues will be clearly marked as such.
2. Security services
Campus Protection Services (CPS) officers will be onsite at various venues for the duration of the examination period.
For the evening sessions, additional CPS officers will be deployed along the routes from the examination venues to the shuttle stops and parking areas.
Students who will be using the 24-hour study spaces at night and requiring a CPS officer to escort them to the shuttle stops or parking areas are advised to contact CPS on the applicable contact numbers.
Please note the following safety tips:
3. UCT Shuttle services
The UCT Shuttle service will remain operational, and the timetable may be amended as and when necessary during the examination period.
Please note that due to the timetable being subject to change, students are urged to regularly check online for any amendments on any routes. These amendments will be reflected timeously on the timetable and communicated via the UCT website and social media platforms.
The UCT Shuttle office can be contacted on 021 650 5289 (between 07:00 and 00:00 during weekdays and 08:30 to 14:00 over public holidays and weekends). For after-hours queries, please contact the CPS control room on 080 650 2222 (toll free).
Students are encouraged to make use of the UCT Shuttle service as the availability of parking spaces can be limited during the examination period.
If you make use of your own vehicle, please ensure that you have the required parking permit.
Temporary parking discs are available for first-year students during examination times only. These can be purchased at the Visitors’ Reception and Information Centre (opposite the Sports Centre) at the entrance to upper campus, as well as at the Traffic Administration Office on upper campus.
Please note the following parking tips:
Please refer to the previous campus announcement which shared more specific details on measures in place to mitigate the impact of loadshedding.
In the event of a power outage, please follow the FAQ when moving about campus or using lifts.
Please note the following tips to minimise the impact of loadshedding:
6. Medical and counselling services
Any student who requires medical care or support can access the Student Wellness Service (SWS) through an online booking system or, in urgent situations, through the walk-in service.
Students not in urgent situations can book an appointment on the SWS online booking platforms, which is accessible via the SWS pages on the DSA website.
Should any student have difficulties in securing an appointment, they can contact the SWS admin team or utilise the walk-in service at the Sports Centre Clinic without an appointment or apply for deferred exams on medical grounds on the same day. Please note the following contact details:
Additionally, SWS offers support for students with mental health issues through various telephonic services, the Panda app, the Ollie Health platform, and the Vimbo mental health app.
The SWS’s 24-hour telephonic counselling services are available even during weekends and after hours as follows:
Students can also download the Panda app for online mental health support.
Furthermore, students can book a live video session with a mental health expert via the Ollie Health platform, or access the Vimbo mental health app. To access the Vimbo app, students will need to:
With respect to COVID-19:
7. Medical assistance
Paramedics will be on standby on campus. Should you require medical attention during an examination, an invigilator will summon the paramedics.
8. General emergency and safety measures at exam venues
In the event of a fire or any other emergency, note the following:
Should there be a need to communicate rapidly during exams, please note that the university will post notices on the following platforms: main website, staff website, students website, Facebook; and Twitter. SMSes may also be sent directly to staff and students as an additional channel for rapid communication.
All staff and students are encouraged to familiarise themselves with the above-mentioned logistical arrangements.
Best wishes to all students during this examination period.
Communication and Marketing Department
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