UCT works hard to create a safe and nurturing environment for all our students. We offer you a wide range of support services with the understanding that your wellness goes beyond physical health. Our services include health counselling, mental health services and support for students with disabilities. The COVID-19 pandemic and lockdowns have affected how we offer support to students, so read on to find out more.
Student Wellness Service
The Student Wellness Service (SWS) provides health and counselling services to students at a primary healthcare level. The service is there to help you make healthy lifestyle choices in relation to nutrition, alcohol, safer sex, relationships, and stress management, among others – all in support of academic success.
The SWS offers:
Due to the national lockdown, the SWS primarily offers virtual consultations, giving you easy access to a clinical nurse practitioner, psychologist, social worker, counsellors and peer educators via their online platform.
In-person consultations will be arranged if required and must be scheduled to ensure that the number of students accessing the SWS reception area meets prescribed regulations.
Read more about the SWS approach to COVID-19 in the COVID-19 Students Support Plan.
The UCT COVID-19 hotline (021 650 1271) is available to respond to all you queries relating to the pandemic, and the SWS triage advice line (021 650 5620) is also available for queries and referrals.
Ivan Toms Building, 28 Rhodes Ave, Mowbray
021 650 1017/20
UCT’s Disability Service, which is situated in the Office for Inclusivity & Change, works towards removing all physical, policy, information and attitudinal barriers that might prevent disabled students and staff from fulfilling their potential. Whether this means improving building access, arranging for extra time during exams or employing sign-language interpreters, the Disability Service is there to help.
The Disability Service’s work includes:
Level 4, John Day Building, Upper Campus (access via lift or stairs)
021 650 2427
While UCT has an array of services to help you navigate life at the institution, you don’t always know who to contact when you’re in need, particularly in moments of distress.
The UCT Central Advising and Referral System (UCT_CARES) is a central point of contact for the information and services you need.
Send your queries to firstname.lastname@example.org and a CARES agent will either respond with the relevant, general information or they will refer you to the relevant department.
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