Counselling support available

23 April 2016 | Story by Newsroom
Toll free numbers to call when you are in distress
  • SADAG UCT Student Careline: 0800 24 25 26 free from a Telkom line or SMS 31393 for a call-me-back. This line offers 24/7 telephonic counselling, advice, referral facilities and general support to students facing any mental health challenges or contemplating suicide. The line is available to offer support and advice to anyone who is concerned about a student who might be in distress. The line is able to advise and refer callers to both internal UCT resources and external (NGO, public and private) mental health resources.
  • Please make use of the SADAG UCT Student Careline if you are placed on a waiting list by reception at the Student Wellness Service or if you require emotional support while waiting for an appointment. The SADAG website contains useful information about mental health issues as well as details of their national helplines.

Events on campus and the rest of the country can be tumultuous at times. If you have been exposed to trauma of any kind, we encourage you to consider getting support from a counsellor. If you need help determining whether you (or someone you know) may need counselling, this self-help guide may be useful.

For students

You can arrange to see a UCT counsellor by contacting the Student Wellness Service on 021 650 1017 (weekdays). Alternatively you can contact the Trauma Centre for Survivors of Violence and Torture on 021 465 7373.

For students who, for whatever reason, cannot access the Student Wellness Service and need to see a counsellor urgently, e-mail with your name, cell number or other contact details. Dr Mackintosh will then arrange for a counsellor to contact you.

For staff

UCT's organisational health and wellness office offers counselling for staff. For more information or to set up an appointment, contact Ashley Taylor on 021 650 2154 or

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