Get connected

18 January 2016

One of the first things you’ll want to do at UCT is to go online. Here’s how:

  1. Set up your WiFi

    Connect to eduroam using your and your network password.
  2. Change your password

    Your username (which is the same as your student number) and password give you access to UCT’s online services. After registration, go to and change the temporary password you were given.
  3. Sign into your UCT email

    All official communication (including messages from your lecturers) will come to your UCT email account. Sign in via Remember to check email regularly.
  4. Check out Vula

    Vula ( is UCT’s online environment for teaching and learning, collaboration and research. Your lecturers will make heavy use of this facility, so don’t get left behind.
  5. Secure your devices

    Ensure that you use an antivirus package. You can download McAfee for free from the ICTS website. The ICTS website provides information about update services for Windows and Mac.
  6. Get the software you need

    Before buying any software, first see what site-licensed software is listed on the ICTS website. Office365 is available via your myUCT log-in. In addition, UCT has signed up to use Google Apps for Education.

Need some more help?

ICTS Front Office on Cissie Gool Plaza, upper campus

  • Get connected to eduroam wifi
  • Password changes
  • Basic computer support
  • Borrow site licensed software
  • Sort out virus problems

Log a call

Use the online call logging system to log a support request

Ask for help on social media

Visit the student computing labs

Ask one of the lab assistants for help when you’re in a student computing lab.

IT in student residences

Ask your House Committee IT Rep or send an email to


  • Keep your antivirus up to date. If you use McAfee, updates occur automatically
  • Use the internet responsibly and in moderation
  • Respect the email and internet usage policy
    (see IT Guide for Students)
  • Obey all student computing lab rules
  • Save your work in the cloud or be sure to back it up onto an external hard drive regularly to avoid losing valuable information.


  • Don’t share your username or password with anyone
  • Don’t use the internet for anything illegal (including streaming, sharing or downloading copyrighted content)
  • Don’t connect too many devices to the WiFi. The more WiFi you use, the slower the connection becomes for you and everyone around you.
Campus Life 2016

Read more from the
2016 Orientation edition.

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