One thing we can all be sure of nowadays is that things are always changing. At UCT, one of the biggest changes currently under way is the email migration from GroupWise to Microsoft Outlook.
In 2011, the University Information Communication & Technology Committee (UICTC) gave ICTS the go-ahead to move UCT staff and students from GroupWise to a new email platform. From August 2011 to March 2012, undergraduate and honours students were moved to myUCT, a web-based email platform. Four months later, ICTS started migrating UCT staff to Microsoft Outlook on an Exchange platform. Since then more than 1 000 staff members from ICTS, Properties & Services, EBE, Finance, Health Sciences and Law have been migrated.
If you have not yet been migrated, don't worry; ICTS is in contact with your departmental and faculty management teams to determine the best time to schedule your migration. Once these dates are finalised you will receive an email message from ICTS indicating when your actual email migration will take place.
A migration guide showing you what you need to do before, during and after the migration is available on the ICTS website. This information, together with Outlook user documentation for Windows and Mac users, will help you get up to speed quickly on the new system. The dates for the Outlook information sessions, which are aimed at giving you a brief introduction to Outlook and some of its features, can also be found there. If you prefer more in-depth training, then book yourself onto the hands-on Outlook training courses by going ICTS Training.
ICTS have tried their best to make this transition as smooth as possible, and they are constantly looking at ways to streamline the process. However, if you need some extra hand-holding during this time of change, then log a call with the IT Helpdesk using one of the following methods:
Log an online call
Send an e-mail toICTS help desk
Phone 021 650 4500
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